It will also help you to know what to do should you be targeted.
Our website is full of useful information and resources to help you and your family stay safe online and avoid issues such as cyberbullying, digital abuse and harassment. It is worth using Cybersmile Assistant or exploring our Help Center for any answers to your problem first, as this will be faster! Visit our Global Support Service for further information.
When reaching out, please include as much information as possible about the abuse you are receiving and include as much evidence as possible (you might need screenshots to demonstrate ‘ongoing harassment’ if things escalate to legal action.) Once you make a request for support, you will be assigned a trained support advisor most suited to help with your particular situation. Sometimes our team will recommend this option to cases that cannot be solved on other platforms. We have trained support advisors working globally, who will help you navigate your problems of abuse or harassment online. If you need help with cyberbullying or digital abuse and feel that you need more in-depth help than social media support can offer then our Global Support Service might be for you. Note – Cybersmile Assistant is not human and is not meant to replace crisis support. You can get help from Cybersmile Assistant right away by clicking on the blue logo icon on the bottom right of the screen. The assistant is designed to provide support and direction to internet users around the world, providing users with practical advice, useful information and access to geo-targeted support services (in supported countries.) CYBERSMILE ASSISTANTĬybersmile Assistant is our groundbreaking AI smart assistant which can help you with various types of problems including cyberbullying, anxiety, mental health, eating disorders and many more.
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If you feel that you might hurt yourself or somebody else, please seek professional crisis or medical support immediately. If you feel threatened or that you are in danger in any way you should contact your local Police service. It is important to recognize that none of the Cybersmile support services are intended to replace crisis support and some may be subject to delays during certain times when demand is high. To hear from people that have used our support services you can visit our testimonials section. If the advice you need isn’t addressed in our Help Center or isn’t helpful for your particular situation, below you will find the various ways that you can start getting the help you need, right away. We understand how problems online can have a huge impact on all aspects of your life, that’s why we make our support services as easy as possible to access. Help for digital wellbeing, cyberbullying and online abuse related problems